In the past couple of days, I have been suspended 4 times! Two of those four I admit to doing. I must say that the first high CPU usage is my fault because I was updating and testing my site. Inactivity is also my fault because I didn't have time to log on to the forums. IMMEDIATELY after I got unsuspended for inactivity I got RESUSPENDED for high CPU usage WITHOUT EVEN GOING ON MY SITE!!! I unsuspended myself and in 4 days (only visiting my site about 5 times) I was suspended AGAIN for high CPU usage!!! Please un-suspend me so I can at least backup my site before it gets deleted (if it does).
Suspended AGAIN
- Thread starter runedude
- Start date
- Status
adamparkzer
On Extended Leave
- Messages
- 3,745
- Reaction score
- 81
- Points
- 0
Hi runedude,
There may be something on your account that you are not aware of that is taking up a high amount of system resources. I will escalate this ticket up to an account manager who will be able to manually unsuspend your account and tell you which files are causing your suspension.
Please click on the colored bar at the top of this page to be taken to the private support area. From there, you can use your forum credentials to log in and check the status of your new ticket.
- Adam
- Status