Suspended? and Not VIP?

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theonlylok1

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Alright, I logged in to check when my next payment is due, and it says my account is suspended. For host inactivity? I am guessing because I havent logged into cpanel in awhile (no need to) but I checked I can log in and do everything as normal. But when I log-in at the main x10hostings page It says it is suspended. Also I was told that I would get VIP Status if I was a paying member. Correct me if I am wrong, but if I am not then I also do not have that.
 

theonlylok1

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I am guessing around 20 days ago.
Edit:
Also what happend to all my credits I had?
 
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iamlok1

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test

OOO ok i found the problem my bad. (Dunno how i have 2 accounts) Anyways why does it say I am suspended?
 
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devedse

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you get suspended if you don't logon each 2 weaks on the forum :)
 

Xemnas

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No, paid members are not suspended for inactivity or prolonged high resource usage.
 

DefecTalisman

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I have unsuspended you, sorry for the inconvenience. Please next time post issues relating to paid accounts in the priority support forum.
 

iamlok1

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I would have but if ya didnt notice I kind of lost my VIP account at first =(
 

DefecTalisman

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All good, closing this thread if thats ok. Re-open if needs be !
 
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