Suspended for high usage

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Kermy

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Hi guys,
I was trying to update my PHPBB Forum to the latest and greatest using the Auto update package. I got suspended 2x for high usage.. Ok, I manually updated the forum and it works...

Now, I am trying to use a Joomla component that backs up my site called Joomlapack. Well, I was suspended a 3rd and final time for the samething. All I wanted to do is backup my site, so I don't lose it.

Can you loosen the strings little so I can atleast get a good backup?

Thanks,
Anthony
 

Livewire

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Escalating; they won't be able to change the triggers for high resource usage, but you can still get backups by using something other than that plugin, such as FTP'ing all the files and using PHPMyAdmin to export the database.

But escalating this'll help get it unsuspended faster so you can do that, cause right now it won't let you do anything on it.
 
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