Suspended for nulled software?

[fwcent34]

the software im using is projectpier and its free for all and the website is only viewable to a select few so please unsuspend me.

 

[Livewire]

Why do I have logs on the server for an install of DLE nulled by Araya team then?

Edit: DLE I'm assuming is DataLife Engine, a russian CMS that costs $. I'm reading right through the log that I read that shows the file was present on the server, and the TOS broken as such :/

 

[fwcent34]

that was the old software i was using all that stuff has been deleted now ive changed my topic onto something more serious and closed to some of the public have a look at the website now login with test passsword is *removed* also.

 

[Livewire]

Posting passwords won't work in this case when the site's redirecting to a suspended page; I'll doublecheck with higher-ups for a ruling on this one as the TOS violation was logged.

Edit: May take a bit, the folks I need to reconfirm with aren't at their keyboards.

 

[fwcent34]

ok well im sorry for breaking the TOS in the past im not going to do it again but if you cant unsuspend me then would i be able to get my files and DB back??

 

[Livewire]

Warez is one of the ZT reasons which means in accordance with sections 6 and 8, all access to the files/db would've been forfeited. I'm still waiting for a response from one of the admins when they get back, so there's a chance it won't get counted as ZT anyways.

That said, it's a slim chance. I already know on phishing sites, even if the offending phishing site is not still running, those remain permanent if the phishing was logged.

 

[fwcent34]

Ok well the website was never intended for warez it was intended for a fansite on a game called Forsaken World but that didnt go to well also my website will never be intended for warez.

 

[Livewire]

The install of DLE itself -was- warez however. That's why I'm verifying if it should stay ZT as the install -was- logged, or if it's one that should be cleared because the software is no longer present.

 

[fwcent34]

So how longs this going to take i need to get on with it please.

 

[Livewire]

Depends when admins get back to their keyboards and see my inquiry. I don't have control over that, so be patient - had the TOS not been broken and LOGGED as being broken we wouldn't be here in the first place, and that was caused by your use of illegal software.

 

[fwcent34]

Ok i know it is my fault i am sorry, ill check back in half hour or so.

---------- Post added 06-25-2011 at 12:39 AM ---------- Previous post was 06-24-2011 at 11:11 PM ----------

Any news yet?

 

[Livewire]

Still working on it, two of the servers had a meltdown which is slowing their responses.

 

[fwcent34]

please i need it online.

 

[Livewire]

Got an update from one of the admins finally. They're going with it being a ZT as we do indeed have the logs indicating that the violation -did- occur.

Basically, it's like speeding through a red light, but being photographed doing it. The cops weren't there to get you before, but they have the proof to give you the ticket anyways. Same thing here - it wasn't suspended on upload, but it -did- record a log that the violation occurred, and as such it was suspended.


This is now a permanent suspension - all further access to the account has been revoked with no access permitted for any reason.

If an account is suspended for a breach of the terms outlined above the account holder will immediately forfeit all rights to the account in question including access to any and all files and\or databases located within the account. x10Hosting is under no obligation to provide backups in full or partial to an account holder that has been suspended.

That is section 8, and because it's a breach of the terms outlined above, there's no way to get the files or database off of the account at this time.

 

[fwcent34]

hmm this isnt good, So how can i go about getting the files back??

 

[Livewire]

Per section 8 of the TOS, there is no longer a way to get the files back.

 

[fwcent34]

Well cant you get the files and zip them and put then here or even just the DB please.

 

[Livewire]

Per section 8 x10hosting is not obligated to provide backups. I do not currently have a reason to waste time and cpu power zipping files off of an account whose account holder, you, broke the terms they agreed to on signup. You agreed to forfeit all access to those files in the event of a breach of terms outlined on the page anyways, so there's not much of a debate here.