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wally211

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I've been suspended and after reading some posts I went to check the reason on the appropriate page.

When I push the check button, here's the answer:
The hosting account does not exist. It may have been terminated. Check Suspension Reason


Checking... Please wait...


Unsuspending Account...Please Wait.


Your account has been unsuspended, thank you for using x10Hosting.








Ok someone could help me please?
 

DeadBattery

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We have not updated the suspended page to work with all servers yet because server transfers aren't done.
 

wally211

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Thank you.

So why it is written "unsuspending account on my original post?

It's not me that have written these bold sentences.

After that, my accound is still suspended.
My address is redirected on x10lotus.x10hosting.com. It's unable to oopen the page error appears.

Thanks, i'm a newbie and don't understand how this things work.
 

DeadBattery

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It is a default message even though it is false. We will have it working soon after the server transfer(s) are done.
 

wally211

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OK Thanks.

So I just have to wait to be unsuspended?

How long?

Here's another message I had:

Although you've logged in successfully, there was an error retrieving your account's hosting type from the backend system.

Please post on our forums to seek support on this issue.
 
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TechAsh

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Yes, you just need to wait.
I cannot give you an ETA on it though.
 
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