Suspension Notification & appeal

[rajjak10968]

Hi I have submitted an appeal for my account suspension, I was wondering how the procedure works and how long it takes for an appeal to be processed. I am extremely limited with time

Many Thanks.

 

[Livewire]

Normally appeals are processed within 12-24 hours, but this account isn't showing an appeal was submitted; I've notified admins, but we'll run the appeal through here for now. The account is showing that there is a phishing page present on the account; can you explain it's presence?

 

[Bryon]

Hello, when you submitted the appeal did the website prompt you to sign back in? Did this happen multiple times?

 

[rajjak10968]

Bryon, yes. I submitted the application twice because it kept asking me to log in.

 

[Livewire]

Bryon did some changes to hopefully prevent dispute problems in the future; if you'd prefer to resolve the dispute through that system, try re-submitting the dispute, otherwise we can continue working on it through here.

 

[rajjak10968]

I would appreciate it if the matter could be resolved out of the public eye. If that is okay.

 

[Livewire]

No worries at all, especially as I can see the dispute in the system now; closing topic, we'll take care of the rest there.