Terminated Premium Hosting

[tillabong]

Hi i recently terminated the premium hosting service and my entire database was deleted from the premium server. How do i create a free web hosting account under my x10Hosting client account? I tried using email address and the server said the email address is already in use. Thanks

 

[stpvoice]

Hello,

Your email address is still likely attached to a clients' account. Log into your account panel, then click "Hosting" in the header bar, then follow the links to create a new hosting account.

Thanks.

 

[tillabong]

When i click "Hosting" in the header bar, the only option on the page is to sign up fo a hosting account which brings me to the main page of x10hosting. So i must create a new account with a different email address?

 

[stpvoice]

No, clicking that link will take you to the homepage, where you put a cPanel username in the box in the middle, then click next. Your existing account details will then be automatically added to the form.

 

[tillabong]

When i type in the cpanel username in the box and click next, it brings me to the login page. after logging in it brings me back to the main client page.