Terminated problem

[thanhhust]

I didn't log in for 30 days so my account was terminated. Can I get deleted data back?

 

[kenny9]

Probably not. Use your off-site backup.

 

[thanhhust]

please let me know?. Can I get back database data and data in file manager?

 

[fusio]

hello. It seems to me that you can't recover the data from your database either. In all hosting, even premium, if you forget to pay, your site and your database will be deleted in the same way. I'm sorry, I know this because it happened to a client of mine, she forgot to pay for her hosting and lost everything, thank goodness I had a backup

 

[spacresx]

this is why its important to back up your files and databases to your computer.
since your not allowed to save them or archive them on your web host space.
x10 staff does not keep backups for you.

 

[Eric S]

hello. It seems to me that you can't recover the data from your database either. In all hosting, even premium, if you forget to pay, your site and your database will be deleted in the same way. I'm sorry, I know this because it happened to a client of mine, she forgot to pay for her hosting and lost everything, thank goodness I had a backup

This would be untrue for our premium services. As we provide cold storage backups going back to 1 year after any account is inactive.