The hosting username you specified does not exist.

[shangyi]

hi guys,

i have this problem after signing up for my free ad account. and the front page said that to enter my cPanel username, which is my forum log in user name rite? but i get the same error again and again.

can anyone help please

thanks

 

[GamingX]

What is your cPanel username?

 

[shangyi]

What is your cPanel username?

where can i get my cPanel username and where to register. im a newbie

 

[DefecTalisman]

If you signed up for an account here -> http://www.x10hosting.com then you would have entered your cPanel username. If you did sign up then you would be e-mailed a confirmation e-mail with the details of your account.

 

[shangyi]

If you signed up for an account here -> http://www.x10hosting.com then you would have entered your cPanel username. If you did sign up then you would be e-mailed a confirmation e-mail with the details of your account.

i did sign up and i enterd my log in information , then i reached this
Welcome Back, shangyi!
You last visited on February 11th at 8:1

In order to use the Ad-Enhanced hosting account management panel, you must have your forum account linked to your hosting account.
Please enter your cPanel username below, you will receive an E-mail with further instructions. Be sure to have the same E-mail address registered with your cPanel account that your forum account has!
Account Username


then i typed shangyi inside but i get the same error T_T

 

[DefecTalisman]

Is this the domain you requested -> maplefrenzy.x10Hosting.com ?

 

[shangyi]

Is this the domain you requested -> maplefrenzy.x10Hosting.com ?

]

yes, i have recieved the email. thank you for your help:biggrin:

 

[Starshine]

So is this matter resolved?

 

[Brandon]

Hello,

It seems your error has been resolved. I am going to close this, if you need any additional support on this thread, feel free to open this.