The password supplied must be between 1 and 16 characters in length.

[saturn696299]

Hello,
I have created a free hosting account which had a 100+ bit password and logged in after the verification email. I have seen this error as stated in the title and then changed my account password to one of 16 characters, the time on this error page has updated but it keeps showing the error. It hasn't successfully created the site yet.

I will check back later but as the initial error time had been updated since I changed the password I thought maybe the process was still stuck and would need some human intervention.

 

[saturn696299]

2 days and no response, the site still isn't created and not even a reply in the only free hosting support section. This is pretty lousy, I mean getting an error in the first place because you use a more secure password is one thing but 2 days and the problem still persists is just sad.

Thank you for offering the free trial, It shows me you're not the web host I need.

 

[Bryon]

I apologize for our community missing this support inquiry, and it not being properly handled. We'll work on improving the system.

Although you may be fed up or have already forgotten about x10Hosting, I've corrected the issue with your password. I've sent you a private message regarding this further.