This can be a solution for ban countries policy

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blackheart99999

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Hello x10 people !

Im also an old member of x10hosting from India(of course I live in one of the 188 banned countries),
and understand that you must have taken this decision by keep all aspects in mind...

But if you carefully see... most of the people who are disappointed by your decision are "already x10 members"...
and you banned their account...

At least you can allow your former members from banned countries to continue/reopen their account...
and keep a block on "new signups".....

and then see whose making more abuse 8 or 188 countries...
and take your decision based on your new data...

cause spammers wont be wasting time on begging to use their account, they might have already moved to another free hosting...

The people who are suffering more are the ones who already trusted and had a website with you.


Hope you guys consider this

have a nice day :):)
 

essellar

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Well, that would be cool, except that the reason for suspension/termination is recorded in an account entry that no longer exists, so there's no way to know whether a former account holder was in good standing or not -- and the former account holders who abused their accounts are the reason for the blacklist (apart from the very few countries American companies are legally forbidden to have commerce with).

Only a relative handful of people ever lost their account (through inactivity) due to real hardship. That would be an unplanned inability to access the internet for an extended period of time due to accident, acute illness or what contract writers like to call force majeur, since planned absence can be covered by a short-term Prime membership. Most of the time, it's due to neglect: either the account holder lost interest in the account altogether, didn't consider it important enough to remember a monthly (!!) login (c'mon, people, it's like paying any other bill, only a lot less painful), didn't bother to read the News and Announcements to keep up with policy changes, or didn't bother reading the Terms of Service in the first place.

And can we keep in mind, please, that what's being offered here is a convenience, not a right? That while it costs (relatively) little to maintain a tiny site consisting mostly of static HTML, that a few tens of thousands of sites based on bloated CMS platforms (WordPress, Drupal, Joomla, etc.) making huge numbers of (largely unjustifiable) database queries with every page view starts to cost some serious money? x10 is first and foremost a business, and conversions to paid services actually matters to them. If the cost of policing abusive accounts (including the cost of cleaning up the mess they leave behind, like the blacklisting of servers and domains) exceeds the income potential from conversions, then it would not only be silly, but irresponsible to continue providing new free hosting accounts from regions or countries that have proven to be money pits. Low-cost (to you) paid services are still available, but high-cost (to x10) free services are not.
 

wwinter

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Why is a country banned? Is it political or commercial? Sometimes, I just don't quite understand the rationale, as we're like a global village with telecommunications so advanced nowadays.
 

essellar

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A couple of countries are banned for what you could call political reasons (trade embargos that prevent USA-based companies from dealing with them). Another few are banned because their IP laws (primarily copyright laws) are directly at odds with US copyright law, and users from those countries have an annoying habit of doing things that are legal at home but illegal in the USA (whose laws x10Hosting are obliged to follow), and that leads to DMCA problems on a scale that goes a little beyond the merely inconvenient.

The rest is, as you say, "commercial". The cost of dealing with abuse far exceeds the expected revenue from conversions. And no, it's not surprising that the lowest conversion rates (the lowest percentages of people signing on for paid service) corresponds with the areas of lower wealth. It also shouldn't come as a huge surprise that (relative) poverty can be a pretty good incentive for some people to put ethics on the back burner for a while. Note that I am not saying that poor people are evil, but that on balance, the few bad apples cost more to support than the even fewer people who can (and will) pay for service can provide.

x10Hosting is not a company like Google; they don't have a seemingly-infinite revenue stream from other services to offset the cost of Free Hosting. They have tried in the past to be as inclusive and generous as possible, and it cost more (in time and effort as well as in real money) than they could reasonably pay. Reality, unfortunately, sometimes gets in the way of idealism.
 

blackheart99999

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All right, its final, you guys won't change your mind... no matter what.
And to cut the long story short, its....... x10 Hosting, free hosting for "selected" masses
 

piratemouse

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All right, its final, you guys won't change your mind... no matter what.
And to cut the long story short, its....... x10 Hosting, free hosting for "selected" masses

I am curious if you bothered to read anything posted above? Somewhere, I seem to miss where it says they are hosting just for a "Select" group? Between US laws they must abide by and the cost of dealing with abusive customers, where is it they are just randomly picking people / countries?

It would be nice if x10 ( and others ) could work peacefully with all countries and nations, but the fact is, that is not possible.
 

Sharky

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A response has been provided that I believe satisfactorily answers the initial post, and with that in mind, this thread is now closed.

At this time, the decision to disallow sign ups from a number of countries in addition to those for which U.S. regulations have placed a trade embargo is not a decision that can be amended or reversed by discussion.
 
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