Thread Title Instructions

[langerz]

*A common theme I see in the support section. Spoken in 3rd person*
I am looking through Support and can see no titles related to my problem, so I decide to post a new thread. Lo and behold, it turns out that this issue has been reported by half a dozen threads, but I didn't read them because the 1st thread starter, and consequently others, did not use a descriptive enough title.

So here is a tutorial of;
What a good title should look like:
[Application] - [Error Code?] - [Brief Error Description]

[Application] - The area that's affected, ex: 'cPanel' , 'ftp', 'mySQL' etc.
[Error Code] - A unique key of the error, if it was generated ex: 'Error 202' etc.
[Brief Error Description] - Usually errors are pretty descriptive, your task is to communicate that possibly paragraph, with 2 or 3 words, picking out keywords will help. ex: 'Access Denied', 'Login Failed'.

Here is an example of;
what a thread title should NOT look like:
'My Site not work' or 'I need help!!'.

Admins and users alike get tired of reading the same information over and over again. In short, it waists all of our time, and the sys ops have a precious amount of time as it is, not to mention you are taking away time they could spend fixing the problem. If this continues, we should start to take a tough love stance, and ignore users , until they fix their thread titles up. The link to this post will be our saviour, use it again, and again, till people never use poor titles, ever!!

 

[nbaulch]

I agree.. I have had the same trouble and your suggestion would make the support forum well organised and easy to search.