Time Before a Suspended Account is Deleted

[rfclipse80]

How much time must elapse before a suspended account (due to inactivity) is removed from the server completely? I'm afraid to ask, but is it possible to retrieve the data that used to be associated with that account?

 

[Zubair]

Hello,

Suspended account are usually deleted after 14 days of suspension.
No, there is no way to retrieve data.

 

[Livewire]

I should quick note that if it is indeed suspended for inactivity, if you read the suspension message, you -can- unsuspend yourself by logging into the account panel. There should be a "request unsuspension" button in there (not sure of the exact page) as inactivity is NOT a permanent suspension.

That said Zubair is still correct, while it's suspended the data cannot be retrieved, but if you request the unsuspension and get the suspension removed, access to the account is restored.

 

[rfclipse80]

Darn - I guess I waited too long. All data lost. I realize this is my own fault, but it's a bummer nonetheless.

 

[calistoy]

If you'd like to get a new hosting account, login to your account panel and then follow the links there to sign up for a new hosting account.