Trying to host on Boru

[Danthemanorourke]

I purchased engagedmedia.ca and I am trying to host it on boru. I've changed the name servers over and my domain name in the hosting options but I can't modify any part of the domain in cpanel. I can't create ftp accounts etc. Also when I go to cpanel.engagedmedia.com it tells me the main domain is danorourke.com

Any help figuring this one out would be greatly appreciated.

Thanks in advance.

 

[Skizzerz]

Your cpanel url is https://boru.x10hosting.com:2083 (although cpanel.engagedmedia.ca should also work, make sure you are vising the .ca and not the .com when going to cpanel via that method). Otherwise, both our backend system and cpanel are showing the correct domain for your account.

 

[Danthemanorourke]

There was a problem creating the sub-domain. Show Details

Error from hooks wrapper: Domain action was not successfully completed [1]. Error: The directory, /home/dan/public_html/dan could not be created.

This is one of the messages I get

Error
The disk write test failed. You may have exceeded your quota, or the disk is full.

 

[Skizzerz]

Hello, please try now.

 

[Danthemanorourke]

Thank you so much... what was the issue if you don't mind me asking?

 

[Skizzerz]

Your /home directory didn't exist (/home/dan), so I created it. Not sure why it wasn't there because that should have been created upon account creation, but it wasn't.