Trying to relay through x10 with zohomail

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drew5722

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Ive been trying to get my e-mail going with zohomail and x10 to no avail. mx records an spf entries added. Need help or if this can even be done. Thanks, Drew Harbin
xo4.x10hosting.com rejected your message to the following e-mail addresses:

'drew@harbingerbeer.com' (drew@harbingerbeer.com) <mailto:drew@harbingerbeer.com>

xo4.x10hosting.com gave this error:

Please turn on SMTP Authentication in your mail client. breeze.se.edu [164.58.120.125]:29956 is not permitted to relay through this server without authentication.

Diagnostic information for administrators:

Generating server: breeze.se.edu

drew@harbingerbeer.com
xo4.x10hosting.com #550-Please turn on SMTP Authentication in your mail client. breeze.se.edu 550-[164.58.120.125]:29956 is not permitted to relay through this server 550 without authentication. ##


Original message headers:


Received: from STORM.se.edu (10.0.0.27) by breeze.se.edu (10.1.0.2) with

Microsoft SMTP Server (TLS) id 14.3.224.2; Tue, 29 Mar 2016 09:30:24 -0500

Received: from CUMULUS.se.edu ([::1]) by storm.se.edu ([::1]) with mapi id

14.03.0224.002; Tue, 29 Mar 2016 09:30:24 -0500

From: "Drew J. Harbin" <dharbin@se.edu>
Trying to send email to from my work to test my harbingerbeer email account I'm at a loss. I've added mx records and txt spf entries to no avail. Below is the error im getting and I'm pretty sure most emails are being blocked this way.

Thanks,
Drew Harbin

To: "'drew@harbingerbeer.com'" <drew@harbingerbeer.com>

Subject: help

Thread-Topic: help

Thread-Index: AdGJx4Xx8Y0vIwKkThu0lv5rIqtBuA==

Date: Tue, 29 Mar 2016 14:30:23 +0000

Message-ID: <0D7A3E3A8823864BA023DF0430E895CD0F488E0E@cumulus.se.edu>

Accept-Language: en-US

Content-Language: en-US

X-MS-Has-Attach:

X-MS-TNEF-Correlator:

x-originating-ip: [10.0.56.1]

Content-Type: multipart/alternative;

boundary="_000_0D7A3E3A8823864BA023DF0430E895CD0F488E0Ecumulusseedu_"

MIME-Version: 1.0

Return-Path: dharbin@se.edu
 

michael.kyritsis

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***SOLVED***
I struggled with this error for many hours, and anyone routing emails to an external server such as google will run into this problem.
1) Make sure you are in the advanced view of CPanel otherwise you won't find the settings you need (at the top of X10Hosting page click "Switch Theme", this does nor than change the font and colours!)
2) go into "Email Authentication" and scroll down to "Include List (INCLUDE)", use the "Add" button, in my case the domain I needed to add was "google.com" because that's who is providing the email servers. In OP's case he would add "breeeze.se.edu". The explanation is that the SPF (Sender Policy Framework) records must be updated to allow the external MX to deliver mails, otherwise the mails will be rejected citing authentication issues.
3) I figured this out from the following URL, it may help https://bobcares.com/blog/2-non-obv...l-exchange-servers-and-what-to-do-about-them/
 
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