Unable To Access CPanel or View Webpage

[andrew89]

For the last two days I have been unable to view my webpage (www.pegramfamily.co.uk) or access CPanel. Is there issues with the Stoli server?

 

[Jarryd]

Hello, your website appears to be loading fine here, can you please confirm on your end? If you still can't load it can you please try and ping the server and provide the results.

 

[andrew89]

I am still unable to access my website or CPanel. I have pinged the Stoli server and get no packet loss, but when I try to ping my domain I get 100% packet loss.

 

[andrew89]

I am able to view my site using a proxy, however I am still able to connect to my site, CPanel or ftp to my site.

I have cleared my browsers cache and flushed my dns but still no success

Andy

 

[Jarryd]

Hello, what is your IP address please?

 

[andrew89]

pegramfamily.co.uk resolves to 69.175.122.178
my personal IP is: <removed>

 

[Jarryd]

Hello, try accessing everything now, your IP was firewalled for failed login attempts into cPanel.

 

[andrew89]

All looks good thanks. Unsure about the failed CPanl attempts but I will investigate that.

Thank you

 

[Jarryd]

You're very welcome.

Sorry about the inconvenience again. If you have any more issues feel free to contact us again, also i'm going to remove your IP from the post up there for safety reasons.

Thanks for using x10hosting.