Unable to access hosting or use the Create Support Ticket from control panel

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morrisco

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I thought I had managed to login at least once every 31 days. However, I got this message when I attempted to access my hosting via my account control panel:

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"Woah! It appears that you do not have hosting under your client account. This could be the result of a different scenarios:

  • An older account was removed as the result of inactivity.
  • A past account has been terminated for breaching our Terms of Service.
  • You have never had a hosting account.

Whatever the reason, you can always sign up for a hosting account now.

If you believe that this is a mistake you may open a support ticket here."

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If I attempt to open a support ticket, I get:

"Support is currently closed for the server your hosting account is on (). Please visit our forums and read the news."
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If I try to sign up for a hosting account, it says that it's already in use (of course, I'm trying to reuse the same username).
 
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