Unable to access my mail account

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jweavers

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I have configured name server for email:
ns2.x10hosting.com.
ns1.x10hosting.com.

But, I don't know what's the problem. I'm unable to access my mail account, whenever I'm trying to access mail.jweavers.com it's redirecting me to x10hosting home page. When I asked same question to my domain name provider. Then, they said, they can't help me in this issue and I should ask this to you (x10hosting).

Please. Help me for this !!
 

Anna

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It does redirect because there is no site using that domain, it properly points to the server though.
Webmail uses the port 2096 (which would redirect to https://level.x10hosting.com:2096/ where the ssl is installed). The non-ssl port (2095) would try to redirect to ssl port, but in doing so give an error since there's no ssl installed on your domain.
 
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