Unable to access site via control panel or ftp, etc...

[tregtar]

Hey there it looks like I'm still on lotusold? Any status updates on when I'll be on the new server? I was under the assumption that the move and account migration was completed. I don't need my old website files, I have backups of everything. Just really need to access the account properly so I can upload files/make changes.
Thank you so much.

 

[Zubair]

Hey there it looks like I'm still on lotusold? Any status updates on when I'll be on the new server? I was under the assumption that the move and account migration was completed. I don't need my old website files, I have backups of everything. Just really need to access the account properly so I can upload files/make changes.
Thank you so much.

Escalated to staff. They will look into this issue.

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