Unable to change primary domain from CPanel

[gagandeeptiwana]

Hi,

I would like to change my Primary Domain from:http://gstenterprises.com to http:www.gagandeeptiwana.com (which is one of my add on domains.

There appears to be no option to do this via CPanel and no-one has been able to correctly advise me on how to do this?

Regards,
G

 

[bugfinder]

You can change it via http://x10hosting.com/account
However you need to remove it from your addon domains before you do so

 

[gagandeeptiwana]

You can change it via http://x10hosting.com/account
However you need to remove it from your addon domains before you do so

Hi, I have tried the above numerous times and this does not work, as soon as you change the domain name via the above link - some point afterwards it changes itself back, please help?

 

[Christopher]

If you still need it changed, remove it from your addon domain list and I can set it in our backend.

 

[gagandeeptiwana]

Hi, I would be keen on doing this however I am reluctant on having any downtime, or limiting this as much as possible as I have seen responses take over 2 days plus. Can we please schedule a time and day to do this?

Thanks,
G

If you still need it changed, remove it from your addon domain list and I can set it in our backend.

 

[Christopher]

If you want, I can remove it for you and then set it as your main domain.

 

[gagandeeptiwana]

If you want, I can remove it for you and then set it as your main domain.

Yes please, that would appericated, can you please ensure that the web forwarding/redirects and email forwarding continues to work? Also if possible could I get an email to confirm when this has been done so that I dont have to keep logging in to check - gs_tiwana@hotmail.com ?

cheers

 

[gagandeeptiwana]

Hi, I am still waiting for this to be resolved? The issue is still outstanding and this should not have been closed?

Regards,
G

Yes please, that would appericated, can you please ensure that the web forwarding/redirects and email forwarding continues to work? Also if possible could I get an email to confirm when this has been done so that I dont have to keep logging in to check - gs_tiwana@hotmail.com ?

cheers

 

[Christopher]

Done.
Sorry about the wait. Missed this somehow.

 

[gagandeeptiwana]

Thanks, now resolved however I would have appericated an email when this was done as I had requested, also my email forwardings were cancelled so I needed these re-adding, however I've gone ahead and done this now.
G

Yes please, that would appericated, can you please ensure that the web forwarding/redirects and email forwarding continues to work? Also if possible could I get an email to confirm when this has been done so that I dont have to keep logging in to check - gs_tiwana@hotmail.com ?

Done.
Sorry about the wait. Missed this somehow.

 

[Brandon]

If you have a problem please create a new support thread. Since this seems to be all set I am going to close this.