Unable to delete email account(s)

[royyuuki]

Can anyone please help me?

I changed my subdomain name from user.x10hosting.com to user.elementfx.com because Facebook won't allow me to register an application with a URL "*.x10hosting.com". I guess this is because of the previous Facebook phishing website hosted under x10hosting.com.

I tried to Google for any solution regarding this problem then I found a random post that says, we can change the domain name to other name that x10hosting has to offer, like elementfx.com . So I did.

My problem now is, on the left side bar of my Control Panel it states that my Email accounts are 6/5 and it's red. I wonder how come it exceeded the limitation. So I checked my email accounts and found out that I have multiple copies of webmaster accounts.

• webmaster@user.x10hosting.com
• webmaster@user.elementfx.com
• confirmation@user.x10hosting.com
• alerts@user.x10hosting.com

I decided to free up some space by deleting the *@user.x10hosting.com email accounts since I don't need them anymore.

Everytime I click the Delete button, it loads and shows an error as a result.

Error
Account does not exist.

Please help me. :dunno: I don't know how to delete these *@user.x10hosting.com email accounts.



Thanks,
Roy Louis

 

[Zubair]

Staff Will see in this issue. Escalated