unable to delete my email account

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anoop.collection75

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recently i changed my domain name. each time i changed my domain name there is a mail id. now i can see 3 mail id but i am unable to use any of that as it is not in my current domain name. please help to delete the email accounts to create a new one. i tried lot to delete this but all failed.
 

Gouri

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recently i changed my domain name. each time i changed my domain name there is a mail id. now i can see 3 mail id but i am unable to use any of that as it is not in my current domain name. please help to delete the email accounts to create a new one. i tried lot to delete this but all failed.

once you change the domain name you no longer can control the email ids associated to old domain name

so easy way to delete them is
add the old domain name as parked domain and delete the mail ids then remove the old domain name from parked domains.
 

anoop.collection75

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thanks gs.. but it fails.. i tried it by adding old name as parked domain and also tried it by change my domain name to old name...when i tried this the email account were not visible in my control panel but in side menu all of my email accounts were taken, shows that 3/3 ... just as in the image :( please help
cpanel.jpeg
 
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masshuu

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I will escalate this so an admin can see the thread and delete the emails.
 
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