Unable to edit my website

[mothfilm]

website:
www.mothsfilm.com

Unable to log into control panel. Always says page error.
I noticed that some text has been reshuffled on the webpage, so I need to edit it asap.
Live in U.K so cannot call, please reply to Email Removed as soon as possible.

Thanks,
Rose

 

[Mr. DOS]

Your hosting appears to be with 123-reg, not x10Hosting, and we cannot provide support for any hosting providers other than x10.

--- Mr. DOS

Edit: Whoops, my bad - I did nameserver and DNS lookups to check where the domain was pointing, but I didn't notice that your site is in a frame pointing to x10. (Thanks for setting me straight there, descalzo.)

 

[descalzo]

Please describe the problem exactly.
Can you reach the login page?
If you can, does it say your username/password combination is in error? Or is there another error message?

 

[Anna]

just for clarification about nameservers. Although it is recommended to use ours for domains you want to host here, you can still do it by setting A records or even CNAME at the registrar.

As for why you can't reach cPanel I do not know, but it may have been just a temporary problem since I can load the login page for cPanel just fine on your server (http://stoli.x10hosting.com:2082/).

Is there still a problem for you to access cPanel?