Unable to Login to cPanel

[prromap]

Hello, i got loading a MYSQL error. I was suggested to go to cPanel in order to fix it, the problem is that i cannot login despite that i'm entering propertly password and Username, for my account "prromap", site rgl.x10.mx.
Any suggestions?

 

[christiand14]

Ok, It uses joomla. I found this http://forum.joomla.org/viewtopic.php?p=1028683 take a look.

 

[prromap]

Still not much helpfull , still can't login to cPanel

 

[Zubair]

Login to http://x10hosting.com/control/login.php with forums username and password.
Go to "Hosting" on TOP navigation, ----> Then Click on "update password". There you can change your password. put forums password in "Current Password" field.

Note: After this process, password for your client account, cPanel, and forums will become same.

After password reset completed, try login to cPanel again.

 

[prromap]

Thank you Zubair for suggestion try it for 3'd time today still nothing!!!

 

[Zubair]

Thank you Zubair for suggestion try it for 3'd time today still nothing!!!

See password change request in open actions in Account Panel.

What is the status?

 

[prromap]

Status;
//------------------------------------------------------------------------------
action status
Finished
information
Update to your hosting account password.
result
This action completed successfully.

//------------------------------------------------------------------------------

---------- Post added at 04:10 PM ---------- Previous post was at 02:19 PM ----------

Still i dosen't help , cannot login to cPanel...

 

[prromap]

Still i'm unable to login to cPanel, and "Disk Space Usage" showing 0MB out of 0MB... Tried reset Password five times still nothin'g, may be i should change somthing manually thru FTP client?

---------- Post added at 03:30 PM ---------- Previous post was at 11:55 AM ----------

Finally manage to enter the cPanel, the only way that worked for me, by typing
http:\\mysite.x10.mx:2082
And as Zubair suggested me to add in cPanel under Remote MySQL this address in host list:
int.fris.x10hosting.com
The site started working again...
I think this thead is closed...

 

[Zubair]

***Thread Closed***