unable to login to cpanel

[info14]

Free hosting >>>view details>>login to cpanel>>error below::

There is a problem with this website's security certificate.


The security certificate presented by this website was not issued by a trusted certificate authority.

Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.
We recommend that you close this webpage and do not continue to this website.
Click here to close this webpage.
Continue to this website (not recommended).
More information


If you arrived at this page by clicking a link, check the website address in the address bar to be sure that it is the address you were expecting.
When going to a website with an address such as https://example.com, try adding the 'www' to the address, https://www.example.com.
If you choose to ignore this error and continue, do not enter private information into the website.

For more information, see "Certificate Errors" in Internet Explorer Help.

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Please resolve the issue at the earliest & view tkt id:ticket id KGR-472239 incase of any correlation

Regards!

 

[carl6969]

SSL Error / Untrusted Connection
You may get a browser warning such as "SSL Error" or "Untrusted Connection" when attempting to connect to your cPanel. This is because the servers are currently using self signed SSL certificates. It is completely safe to ignore that warning and the issue should be resolved soon.

 

[info14]

Ignored the certificate error but now getting the error message ::

Login Attempt Failed!

Please troubleshoot by testing the login and confirming the working of the same and hence resolution of the issue

Regards.

 

[carl6969]

Try changing your cPanel password
http://x10hosting.com/wiki/How_to_Change_Your_cPanel_Password

 

[info14]

Please understand the urgency and repond with a fully tested resolution,my site is dwn since a month now.
Its urgent.The error is still the same after changing teh cpanel password also.

Regards.