unable to login with FTP

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Tideas

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Hi, I'm using smartFTP, but for some reason, it's having a difficult time login in.

my site, www.project-tideas.com, so i'm using ftp.project-tideas.com, using my cpanel login and password, but for some reason it isn't working.

Any suggestions?
 

Tideas

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[17:56:24] Resolving host name "ftp.project-tideas.com"
[17:56:30] Unable to resolve host name.
 

Brandon

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Can you use "project-tideas.com" as the domain and try?
 

Tideas

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I thought I was using it as a domain by doing, ftp.project-tideas.com ?
 

Brandon

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Well, your domain is project-tideas.com, you can use either.
 

Tideas

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I did. I tried using ftp.project-tideas.com and it's still giving me the same error :(
 

Brandon

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If you remove ftp. from the domain, does it work?
 

Tideas

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nope it doesn't
Edit:
ok, nm, I fixed it. It's working now. :D
 
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