Unable to login

[Alan Clubb]

Hi

Just signed up for free hosting service. Attempt in to log in but can't get past "successfully signed up" screen. I'm at home, checked firewall for ports blocked. Domain: santjaume6.x10.mx

Cheers
Alan

 

[garrettroyce]

Did you get the email confirmation? The system currently says you do not have a hosting account that is linked to this forum account.

 

[Alan Clubb]

Hi Garret Royce

I did get the confirmation email. Clicking on link took me to x10 Home page. But when I sign in, I onlyget "...successfully signed up"" screen.

Not sure how to link this forum to hosting account, sorry.

Alan

 

[garrettroyce]

What is the domain you used when you signed up?

 

[Alan Clubb]

Domain: santjaume6.x10.mx

 

[garrettroyce]

There is no hosting account that has that domain registered. Could you try signing up again with the same information?

 

[Alan Clubb]

Hi Garret

I said earlier thatI received confirmation email but not an activation email. Anyway, i Tried signing up again. x10 recognised my email address so I used it. Sadly with the same result as before. Is it worth or even possible for x10 to delete my account and let me start again?

Regards
Alan

 

[Bryon]

Hi Alan,

I'm looking into this issue a bit more in depth. Please refrain from making any changes within your account until you hear back from me later this afternoon. I should be able to figure out what is causing this within the next hour or so.

Thank you,
Bryon

 

[Bryon]

Hi Alan, you should be able to access your web hosting account under the email address with the domain @googlemail.com.

However, can you please forward me the confirmation email that you originally received at the @googlemail.com address to bryon@x10hosting.com? I am still trying to determine what caused this issue from the start.