unable to retrieve hostig account details

[ashwani4]

hi please help as i cannot login to my account with username ashwanic in cpanel. i can login to x10hosting without any issue but it says unable to retrieve your account details.

i get this message when ever i login


An Error Has Occurred
Although you've logged in successfully, there was an error retrieving your account's hosting type from the backend system.

 

[compwhizii]

Please post a ticket in the support system, a staff member will help you there. Thanks!

http://support.x10hosting.com/index.php

 

[ashwani4]

thanks