Unsuspend Account?

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micmac

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I've tried clicking the "ticket" button in the area that shows my account suspension notification ... but it doesn't show an open ticket. I tried this yesterday and gave it some time ... but still nothing today. Is there another way to request that my account be reactivated?

Thank you! Michelle
 

stpvoice

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Hello,

Your account does not seem to be suspended. What makes you think it is?
 

micmac

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I just figured it out. There was an "unsuspension" request from back in April that still showed active with an error message. Not sure why, but found a "clear" option. Once I did that, I was able to click a button to request unsuspension. Worked! Not sure what the problem was with the message from back in April ... my account was successfully reactivated back then very quickly. But I won't worry about that since working now :)

And your response was SUPER fast! Thank you so much! Michelle
 
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