Unsuspended account is still suspended

[xavier666]

Hi
I have a problem with my hosting account which has been suspended for a month. Yesterday I logged into my forum account in order to unsuspend my hosting account. Now in my panel writes my hosting is unsuspected but when I visit my website http://kronika.x10hosting.com/ I still get message that website is suspended.
What else should I do in order to unlock my web page ?

 

[descalzo]

Problem: JM shows unsuspended since 9/25 but going to domain URL gives x10 Suspension Page

Escalating to a Support Ticket.

This will close the thread, but you can follow the Support Ticket by clicking on the yellow bar at top OR by logging onto the Account Management System, https://x10hosting.com/control/login.php