Unsuspension Request for sliver

[sliver]

cPanel Username:
sliver

Domain/Subdomain:
yixixi.com

How long your account has been up:
about 50 days

Suspension Reason:
Unknown

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Other Details::
10 hours ago my site still could be accessed,but now was Suspended.I Check Suspension Reason,it shows "Reason: Hacking".So it was hacked really?
btw,I can't login to cpanel or ftp,It looks like my password had been changed.

 

[Starshine]

If your account is suspended, it means you can't access Cpanel or FTP. ( Its suspended. Account is frozen until the matter is resolved )

I am not exactly sure of what that reason is, and will hope the AM that suspended you, will come forward to respond.

 

[Christopher]

Moving this to level two support.
The account was suspended by Corey, so he is going to have to explain why he suspended it.

 

[sliver]

Thanks for your replies,I'll wait for Corey.

Regards.

 

[Corey]

I'm going to unsuspend it.

Please audit your site's file permissions and change any passwords you have on the site. An IP address that was attempting to compromise the server showed up in your logs yesterday.

-Corey

 

[sliver]

OK now it works,and I changed all the passwords.Thanks for your help!

I found one administrator directory premission was set to 777,so I changed it to 755 now,maybe that's the problem? Or anything else I should do to prevent this kind of attack again?I'm a newbie website developer.

 

[Fedlerner]

Make sure your scripts have no vulnerabilities.
I recommend you to search on Google, there are many nice tutorials on how to secure your scripts, and what functions can make your website more vulnerable to attacks/hacking.