Unsuspension Request

[delmino]

Hello,

I received an account suspension note after forgetting to login to forum. I got unsuspended, a few days ago, but I still can't access my site, cPanel and Webmail. Says Im still suspended. I already cleared my browser history and cache but it didn't work.

Please reactivate my account, thanks in advance.

 

[stpvoice]

Hello,

I've tried the trick of suspending you again then unsuspending you, but that hasn't worked.
Are you able to access cPanel at (https://boru.x10hosting.com:2083/) ?
Also, try via FTP. If you can get to your files, please post the contents of the .htaccess file in the public_html directory. If using the cPanel file manager you'll have to enable the viewing of dotfiles to see it.

Thanks.

 

[delmino]

Hi,

I tried https://boru.x10hosting.com:2083/ and ftp://ftp.mydomain.com without sucess, login fails. I also tried to reset my password but no luck again.

Any help will be greatly appreciated.

 

[MaestroFX1]

That won't work here as .htaccess are chowned in this case.
Anyway, I'm escalating this thread so that an administrator could rectify this.