Unsuspension Successful?

Status
Not open for further replies.

dibasic

New Member
Messages
7
Reaction score
0
Points
0
Hosting Unsuspension submitted December 10 at 6:17 am iYt7n7KhJ1Qw action status Finished
information
Unsuspension of your hosting account. result
This action completed successfully.

My account was suspended for forum inactivity i submitted for unsuspension and it says that successful unsuspended but still i got the Suspension start page? why this happen? it needs time? if not please check it for me.
Thank you in advance!
 

Livewire

Abuse Compliance Officer
Staff member
Messages
18,169
Reaction score
216
Points
63
Working on it; it's gunna be a few, something failed during the unsuspend and it didn't undo itself properly.

Will post back once I get it sorted; once it's sorted though you'll need to actually put in a password-change request too, it looks like it corrupted the password. The up-shot is password requests generally go through quickly and should get you back up and running in a jiffy.
 

Livewire

Abuse Compliance Officer
Staff member
Messages
18,169
Reaction score
216
Points
63
Went faster than expected; the site itself is back up, but before cpanel'll work you'll need to do a password reset through the Account Panel; it'll update forum/cpanel/ftp all at once.
 

dibasic

New Member
Messages
7
Reaction score
0
Points
0
It is up again!! Thank you very much! :)

---------- Post added at 06:24 AM ---------- Previous post was at 06:18 AM ----------

I did the password update and finished successful but it says at cpanel that failed to login.
 

Livewire

Abuse Compliance Officer
Staff member
Messages
18,169
Reaction score
216
Points
63
What in the 'ell is it doing...It keeps -not- doing anything with the password (it's got an "x" int he spot where it should have a massive encrypted password).

I'm gunna hit escalate on this one; keep an eye on your account panel, it'll have updates from the staff members with higher level access than me. Apparently whatever's gone and broke here is something fairly in-depth :(


Up shot is the site itself works, so at least it doesn't -look- as bad :)
 
Status
Not open for further replies.
Top