Unsuspension - suspended during server mirgration

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Soplin

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I see that during the server migration, any suspended accounts were not restored. Main page says to create a support thread, so here it is!

"If your account states it is suspended in the account panel you will need to open a support thread to have it restored, we did not restore any accounts that were suspended automatically. Depending where we have to get the restore from it may take a while to get to, please be patient."

Thanks for your help!
 

Zubair

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Hello,

I have restored and unsuspended your account. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. to reset your password go to Account Panel.
I'll close this ticket, you can re-open it by clicking "Administrative" if the account is not back in working order.
 

Soplin

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Acct. is showing that its back up thank you.

Password seems to be fine, but when visiting my page I'm getting the error

"The page you requested is not available, please try again in a few minutes. Alternatively you can use the form below to find what you are looking for."

Taking a look at the file manager in cpanel, everything seems to be there though?

Thanks for your help!
 

Zubair

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Please post the link where you are getting this error?
 

Soplin

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Flushing the DNS fixed it. I assume this happens because of the server transfers?

This thread can be closed.
 
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