Unsuspension

[jamie.wood1066]

I was testing the client for my personal use. It didn't even connect to a server. It didn't even work properly. Is there any way in the future I can test a client without getting suspended? I will remove the client as soon as I am unsuspended.

Thanks.

 

[Livewire]

Not on our hosting as the runescape private server client is an illegally modified version of the real Runescape client, and in accordance with their TOS amounts to stolen property, which we classify as Warez and Copyright Infringement.

Whether it connected to a server or not, it shouldn'tve been on your account in the first place, which is why you were permanently suspended and can no longer access the account for any reason. Given that you shouldn't have the client to start with, testing locally's not any less illegal, but at least you won't be involving a third party in the illegal act.

 

[jamie.wood1066]

Please could I download my files so I don't lose any data?

 

[Livewire]

6. System Backups

Backups are the sole responsibility of the customer. x10Hosting retains and offers backups to the customer but does not guarantee this service from failure. It is recommended all customers keep their own backups. Backups will not be provided to account holders who have been suspended for breaching the terms outlined on this page.

Once all access to an account is revoked under a permanent suspension like this one, we cannot permit access, even to get backups. Per the TOS you agreed to, they were your responsibility - if you didn't have them before, it's too late.

 

[jamie.wood1066]

Once all access to an account is revoked under a permanent suspension like this one, we cannot permit access, even to get backups. Per the TOS you agreed to, they were your responsibility - if you didn't have them before, it's too late.

I was going to make a backup, but my account was suspended before I had chance. Therefore that is not my fault that I do not have a backup because you didn't give me time to create one.

The reason for my suspension is because I had uploaded an inactive, unusable, outdated, Java Archive file (.jar). Unless you decompiled that jar file you would not know it was the RuneScape client as it is called "webclient2.jar". When you load the client it comes up with download cache, which is then downloaded to your computer, after this process the webclient will not load.

By decompiling my webclient2.jar you are invading my own privacy and nowhere in your terms of service does it say that you can look through, download or decompile my files if you are suspicious of illegal activity.

 

[Livewire]

Who said anything about decompiling?

You left the game cache right on the website in a zip file.

 

[jamie.wood1066]

Who said anything about decompiling?

You left the game cache right on the website in a zip file.

You would have still had to go through that file. The file was named cache.zip which does not automatically mean it is a RuneScape Client. Lots of games have a cache as a way to store their data. Like I said above "nowhere in your terms of service does it say that you can look through, download or decompile my files if you are suspicious of illegal activity". Maybe an update of the terms of service is in order to clarify that all files hosted on any x10hosting servers can be looked through. Therefore making x10hosting an extremely un-secure hosting company as any employee who works for x10hosting can look through their customers files.

 

[Livewire]

We have a legal obligation to investigate any potential breach of our terms of service. The file was accessed via HTTP like normal, as the file was public, not password protected in any way. Upon discovering that its contents were the runescape private server cache, you were permanently suspended.

Bear in mind of course, you're the one who agreed not to break the TOS and did anyways. Your privacy was not violated anywhere - no personally identifiable information was retrieved or stored improperly, in complete accordance with our privacy policy.

 

[jamie.wood1066]

We have a legal obligation to investigate any potential breach of our terms of service. The file was accessed via HTTP like normal, as the file was public, not password protected in any way. Upon discovering that its contents were the runescape private server cache, you were permanently suspended.

Bear in mind of course, you're the one who agreed not to break the TOS and did anyways. Your privacy was not violated anywhere - no personally identifiable information was retrieved or stored improperly, in complete accordance with our privacy policy.

There was no link to the file on any webpage anywhere. Unless you had decompiled the client to find the link within the Java class files in no way would anybody know where the cache was downloaded from. The only other way you could have done it is with a software package which downloads all the contents of a website.

Please could you specify how you came across the zip file and also where on your website it says that you have a legal obligation to investigate any potential breach of your terms of service?

Thanks.

 

[Livewire]

I love how we're going back and forth here, so we're instating a permanent vacation since you don't get that you are -not- getting anything back, period.

But to counter your point, there is more than 1 way to view the file. I verified it's presence on the server and navigated to it directly. Had it rejected me, I probably would've skipped past it, but it gave me a valid "download file" box, so I downloaded it. Your argument about "had to decompile the jar" is still false, besides the fact that I can't code Java, so how the heck would I even know to decompile it?

The Digital Millenium Copyright Act is the other part of it - once we are made aware of a violation, we must take action as part of the DMCA Safe Harbor rules indicate we must have no knowledge of the offense, or we don't receive its protection. I do not look at password files (not even the ones the phishing sites leave behind - those I just erase after permanently removing the account holder from the services), nor do I violate the privacy policy anywhere.


There's also my favorite section of the TOS, section 4, which states we can terminate service at any time for any reason. The fact is we won't terminate service without a good reason, and yours gave us that reason. Enjoy the permanent vacation.



Edit: Forgot to mention as well, it came up in the access log on the server and was listed as a high-priority doublecheck in one of my malware scanners. Sure held true.



In case anyone stumbles upon this, here it is in plain and simple english (apologies to anyone who doesn't speak english, but it's the only one I know and I don't trust translators): if you break the TOS by doing something illegal, you -will- be caught, you -will- lose your access to your hosting account, and you will -not- win the fight. We have reason to go investigate anything that seems off - having a scanner trip on multiple filenames certainly is a reason.