Resolved Upgrade Question
- Thread starter michaelw1
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Best thing is to browse this website and see it gives you what you need:
<https://x10premium.com/premium-hosting>
Good luck and let's know it is what you want.
With premium service you get 24/7/365 support and probably direct email of the support staff.
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You have a ticket system with dedicated staff and a 99.9% uptime guarantee. There is no phoneline or chat. For something like phone or chat, you'd usually have to buy managed hosting, which x10 doesn't offer. Managed hosting is quite a bit more expensive, though.
The nice thing about paid is that most of the people on this forum have used cPanel and the forum has a large database of cPanel related questions, so 99% of what you need can be answered here in the forum regardless of paid or free hosting. The ticket system will get you a more accurate result, but it does take up to several hours depending on what's going on. I've actually never submitted a ticket for x10premium; only for x10vps, but they use the same system.
The nice thing about paid is that most of the people on this forum have used cPanel and the forum has a large database of cPanel related questions, so 99% of what you need can be answered here in the forum regardless of paid or free hosting. The ticket system will get you a more accurate result, but it does take up to several hours depending on what's going on. I've actually never submitted a ticket for x10premium; only for x10vps, but they use the same system.
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