want to contact Corey

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tittat

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I want to contact Corey regarding a serious issue which has caused to my hosting account.
please read this threads
http://forums.x10hosting.com/level-two-support/66306-404-error.html
http://forums.x10hosting.com/upgrades-downgrades-changes/66422-recreate-my-account-please.html
http://forums.x10hosting.com/level-two-support/66324-404-page-where-did-my-site-go.html

Why my whole files was deleted???
I doubt is this an hacking attempt.

One of my friend rock suggested that the server's log file (at admin level) should have been able to find what the problem was and who deleted my home directory.

some extra information which may help:
1)
Current time 25/05/2008, 12:27 am
Last impression Sent by you: 25/05/2008, 12:04 am
This is taken from my x10exchange log.

2)After the problem occurred i was not able to do any ftp connections."FTP connection Failed"

3)I tried uploading with my cpanel file manager.
It says
unknown Bytes: 0% Complete FAILED! :Unknown error or disk quota exceeded.
The file size was about 3.5 mb and it was an zip file.


4)i tried creating a new file from file manager.But when the file was about to create it just disappears.




And the worst thing is that no one was able to restore my files.And i was asked to recreate my whole hosting package.And it is now done :rant2:. (Recreating the whole hosting package is like moving from one host to another)


I had one parked domain and two add-on domains hosted here.Of that one of my site tmondo.com is now restored(thank god, i had that backup's).And my other two sites subeeshr.co.cc and ejobs4u.co.cc was completely lost and its still in darkness.


I know i cant blame you people because its a free hosting service........So i blame myself myself myself...whom else?:happysad:



I want to know what has happened to me recently.Because i don't want to happen it again for me and anyone else.I wanted Corey to look at the error logs at admin level,how my files was deleted.
Corey you please respond to this problem,because other admin has already responded to my problem.


thanks for all those buddies who helped me in recreating my account especially fedlerner, GamingX ,bugfinder ;).And thanks Christopher for responding to my problem with in time.



Please don't put me again alone in a big problem like this.Thanks for all those guys which helped me a lot.:biggrin:
 
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tittat

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Oh ! why it still remains unanswered...??????
 
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tittat

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I hereby understand that nobody will reply to this topic.
But Corey can you please confirm that it will not happen it again.
 

Fedlerner

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Corey is really busy, but I can confirm it won't happen again.
This was something really rare and unexpected, and happened only to a few accounts on your server.
 
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