Web Builder won't let me log in

[mmaurice]

I am trying to set up my website. I want to use the reptile web builder, but when it asks me to sign in with password, it says my password is incorrect which it isn't. I even went into control panel and reset it just to make sure. What should I do next?
My username is mmaurice
and my domain is www.michaelmauricegallery.x10hosting.com

Thankyou in advance

 

[Zubair]

Enter your domain michaelmauricegallery.x10hosting.com without www. in step 2.

Still can`t Login

Try Creating new FTP account from cpanel.

 

[Linkz0rs]

www. isnt exactly needed in an url...

 

[mmaurice]

My web address was typed in correctly, it did not have the www. in front of it on the web builder sign in page. Everything was actually pre-loaded when I went to it. I have deleted it typed it in again, and it didn't work either. I went and changed my domain to michaelmauriceartgallery.x10hosting.com in my control panel. The password and user name are the same and I am able to access my control panel but still not the web builder, says username or password is incorect....... What else should I do??????:nuts:

 

[Zubair]

Website builder on boru is running a problem.. I saw one other member saying this..http://forums.x10hosting.com/free-hosting/110109-website-builder-not-working-yet.html
I will alert staff about that... The issue will resolve soon. Please wait

 

[mmaurice]

Any news yet? I still have had no luck, can't log in to the Reptile Web biuilder. I don't want to get suspended since I can't do much til this is resolved. Any help would be much appreciated.

 

[leonard7]

hello

Good luck
Edit:
Good Luck

 

[calistoy]

For now until it works, you can go into your file manager from cPanel, choose root, then find index.html in the public_html folder.

Choose to edit index.html , delete everything inside, and then just type in "Coming Soon" or something you'd like to let anyone visiting know that you'll have a site up soon. Save it, and then you're done. Changing index.html this way will keep you from getting suspended until you can use the website builder.

 

[mmaurice]

Thank you I went in and changed it, surprsingly I was able to do that. I guess I will just have to wait on the webbuilder. My daughter set hers up and had it up in a couple of days, but she did not have a problem loading the webuilder. Hopefully they get it fixed soon, or maybe it would be better to close my account and start over.:happysad: Thanks to all who have helped.