Web site can't be seen.

[Basher B]

Dear Sir/Madam,

For the past 5 days, when I go to my website, I see this message: Database Error: Unable to connect to the database:Could not connect to MySQL.

Can you help me with this problem.

Many thanks in advance.

Thomas McWhirter.

 

[DeadBattery]

Go to cPanel and click on Remote MySQL.
Add these to the allowed list:
init.fris.x10hosting.com
69.175.6.94

Then try again.

 

[Basher B]

Thankyou very much for your help.

I've forgotten my password for the cpanel. How can I recuperate/change it.

Many thanks in advance.

Thomas.

 

[descalzo]

Go to Account Management System

https://x10hosting.com/control/login.php

Sign in with Forum username and password

Yellowish boxes should have both Forum and Free Hosting names.

Menu item Account --> update password

Current Password they ask for is your Forum Password.

This will reset both Forum and cPanel passwords to the same string.

 

[Basher B]

I've added the following to my remote MySQL list: init.fris.x10hosting.com, and 69.175.6.94, in order to sort out a problem at my website. When I go there, I see the following: Database Error: Unable to connect to the database:Could not connect to MySQL.

Any ideas how I can sort this out?

Many thanks in advance.

Thomas.

 

[descalzo]

init.fris.x10hosting.com

There was a typo in one of the posts. You understand sometimes penguins have trouble typing.

int.fris.x10hosting.com

 

[Basher B]

Many thanks.

At last the problem has been resolved.

 

[DeadBattery]

Problem Solved.
*****Thread Closed*****