Website disappered

[pawanrh]

Hi,

it appears that my website has been lost somewhere in the updates. Can my website be restored please?
I think it was on the lotus server.

website: pawan.x10hosting.com

Regards,
Pawan

 

[dlukin]

Can you see your site, even if it is an empty Index of / page?
Can you log into cPanel?
Did you have a database too?

Are you saying that your account is there, but all the files are gone and you wish them to restore the files?

 

[pawanrh]

Yes, thats exactly what I wish to say.

My website is there. I can log into cpanel.
I never had a database.
i can see the empty index of / page as well and a cgi-bin directory displayed. But my files are no longer seen in the filemanager.
Also, my email accounts are no longer present.

Thanks,
Pawan

 

[DeadBattery]

It appears that your account was never restored from the Lotus/Cossacks to Fris move.
I'm escalating this thread to a support ticket where a staff member can assist you.
To view the support ticket, click on the yellow bar at the top of this thread.
*****Escalating Thread*****