Website down -- Welcome to your new x10Hosting.com hosting account.

[AndrewTheAwesome]

On my website (http://andrewtheart.pcriot.com), I'm getting --

Welcome​

Welcome to your new x10Hosting.com hosting account. You may replace this index.html with your new website. Please remember the best way to receieve support is through the x10Hosting Forums. We have put together a Getting Started post, if you're new to x10 we suggest you read this first before asking any questions, a lot of them are answered in it. Please also remember that no illegal files or copyrighted material can be hosted on your account. You must also log into the x10Hosting Forums once every two weeks to keep your account active. While you're there be sure to check the news for any updates, rule changes, or other important notices. Please also look over the terms of service to make sure your account follows our guidelines and remains in good standing.

My cPanel username is andrewth.

 

[REBEL21]

If you dont know already (a newbie) you can upload your webfiles to a folder called public_html via ftp the home page has to be called index.html, if you have no website you can create one with the website builder in your cpanel,
Regards,
Jamie

If you need any more help post here.

 

[AndrewTheAwesome]

No, I've had a website for a few months(?) now and it seems like everything was deleted today or yesterday.

I *might* have a local backup somewhere... but I know you guys make backups too (this has happened to me before)

FTP seems down, so I can't fix this myself.

Thanks for the prompt response.

 

[REBEL21]

What server are you on?

 

[Fratboy]

If you dont know already (a newbie) you can upload your webfiles to a folder called public_html via ftp the home page has to be called index.html, if you have no website you can create one with the website builder in your cpanel,
Regards,
Jamie

If you need any more help post here.

I think he is commenting on what is happening on a few sites right now. Just the default "welcome to x10hosting" page is up and there is no access to the sites / Cpanel or even ftp.

He should be creating a support ticket to look into this.

 

[REBEL21]

i agree, its happening on the server stoli alot at the moment,
for more help i also recommened that you post a support ticket,

http://support.x10hosting.com

Regards,
Jamie

 

[AndrewTheAwesome]

OK, I posted a ticket.

I've never done that before, normally my issues are all solved on this forum (Free Support). You guys have been very good about fixing my problems quickly.

But the new(?) system seems good.

 

[Derek]

If you are on Stoli there has been a harddisk failure. You have the same error as I do. Your site should be back up soon.