website loading extremely slow...

[nchgaming]

I've checked the forum...pardon me if I missed something. I've been to my control panel, and cPanel. I've optimized, and reloaded. My site is literally struggling to load. The server status claims to be ok EXCEPT for server load.
Could some explain exactly what this means:
Server Load26.18 (4 cpus)

Obviously, we're using 4 cpu's. what does the 26.18 mean exactly? if it's of a possible 100, it would seem to me that's NOT an overload...so please define.
according to one of my users, the site had been down prior to 4:30pm EST (only stated because I wasn't aware of it)

 

[adamparkzer]

I've checked the forum...pardon me if I missed something. I've been to my control panel, and cPanel. I've optimized, and reloaded. My site is literally struggling to load. The server status claims to be ok EXCEPT for server load.
Could some explain exactly what this means:
Server Load26.18 (4 cpus)

Obviously, we're using 4 cpu's. what does the 26.18 mean exactly? if it's of a possible 100, it would seem to me that's NOT an overload...so please define.
according to one of my users, the site had been down prior to 4:30pm EST (only stated because I wasn't aware of it)

x10Hosting has been recovering from some DDoS attacks recently (as stated in the Server Alerts). Although this may not be the definite cause of slow loading times, it could be an influence. The best thing to do would be to wait it out, as administrators are always hard at work improving service.

As for the server load question, I'm unsure what exactly the numbers mean.

 

[nchgaming]

I have no idea what a "KB Writer" is but thank you for a very quick response in helping me with a possible understanding of the issue. I was aware of the DDoS attacks, but thought it was against a different server. Either way I will heed the all to over used "The best thing to do would be to wait it out..." as it often has worked...to simply wait it out. As long as any problem is brought to light, I am content. Thank you.

 

[adamparkzer]

I have no idea what a "KB Writer" is but thank you for a very quick response in helping me with a possible understanding of the issue. I was aware of the DDoS attacks, but thought it was against a different server. Either way I will heed the all to over used "The best thing to do would be to wait it out..." as it often has worked...to simply wait it out. As long as any problem is brought to light, I am content. Thank you.

My title of "KB Writer" stands for "Knowledgebase Writer" - I contribute to the knowledgebase project, where x10Hosting staff, moderators, and other affiliations come together to create a place where people can research their problems within a website packed with information.

As for the DDoS attacks, I believe there were multiple servers that got hit:

http://forums.x10hosting.com/service-alerts/100921-chopin.html
http://forums.x10hosting.com/service-alerts/100935-lotus.html
http://forums.x10hosting.com/service-alerts/100822-stoli.html
http://forums.x10hosting.com/service-alerts/100846-chopin.html