Resolved Website not working and cannot upload files

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jasonpr4

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I used to upload files with host xo5.x10hosting.com, now its changed to x13.x10hosting.com, but does not work, access denied!
can anyone help?
 

Anna

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Looks like your account didn't transfer properly when we did migrate accounts in December and January as announced here: https://x10hosting.com/community/threads/cpanel-migration-to-directadmin.206877/

It did work up until now due to the old servers being online for backup purposes so your site loaded from that server, but they have now been taken offline. We packaged all accounts up for safekeeping prior to taking them offline so I'll grab that and re-do the transfer for your account.

I'll post back when the process is completed, should be about 30 minutes tops if all goes well.
 

Anna

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Your account has now been re-transferred and appears to be in working order.

Let us know if you see something that is not working properly.
 
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