Website signup not working

[shduss]

When I sign up for a website, it says:

Your hosting account request has been submitted successfully. You can view the status of your signup through the account panel.

But if I go to the hosting page, it says:


Free Web Hosting
You currently do not have a free web hosting account under your x10Hosting client account.

Woah! It appears that you do not have hosting under your client account. This could be the result of a different scenarios:

* An older account was removed as the result of inactivity.
* A past account has been terminated for breaching our Terms of Service.
* You have never had a hosting account.


Whatever the reason, you can always sign up for a hosting account now.

If you believe that this is a mistake you may open a support ticket here.

 

[calistoy]

Did you receive a confirmation email?

 

[Zubair]

Please try signup again.

 

[shduss]

No, still didn't work.

 

[Zubair]

No, still didn't work.

Did you cancel your previous signup attempt first??
If not then Cancel this attempt first and then signup again.

 

[shduss]

How do I cancel my current attempt? It isn't showing up on the hosting page.

 

[Zubair]

How do I cancel my current attempt? It isn't showing up on the hosting page.

Login to http://x10hosting.com/control/login.php with forums username and password

then Click on Hosting.

If a box like this is appearing then Click on Cancel

Then go to http://x10hosting.com/signup.php and signup again.

 

[shduss]

That isn't the problem. The signup appears to work correctly, but when I go to the hosting page, it says that You currently do not have a free web hosting account under your x10Hosting client account.

 

[Bryon]

Shduss: I am not seeing any hosting account under your client account, nor a pending hosting signup. You should be able to go to the following URL and sign-up for an account: http://x10hosting.com/signup.php

If you receive an error after signing up once again, let me know right away.

 

[shduss]

I just got this error:

Sorry, you already have a pending hosting account signup under your client account. Please log into the account management panel and complete the signup.

 

[Bryon]

Are you getting that error right now? I'm looking into it now.

I just fixed a problem with our system preventing it from saving signups from the last two hours.

 

[shduss]

Yay! Thanks Bryon!

 

[Bryon]

OKAY, your account is there and created! Sorry the trouble with this!

Edit: I had your password changed while I was checking to ensure the problem was resolved. It is now back to whatever it was prior to me checking.