Website still not working

[thirstydeer]

I checked the status update at http://status.x10hosting.com/ and it says websites should be working now, and if not, start a new ticket - so here it is.

My URL is thirstydeer.co.cc.

When I go to the URL my website is gone and replaced with a brownish screen named "Easy Poll" with a small login box at the top center. If I choose to "login", it takes me to the Easy Poll Administration webpage. I don't know what is going on but I'd appreciate getting my website back.

Thanks.

 

[Zubair]

Did you check what is in your root folder in Cpanel File Manager???

Check what is in public_html folder.

 

[thirstydeer]

Can't log in to my cPanel. Perhaps I don't remember my log in for it, but it's not the same as logging into my account from the main website. Unfortunately there's no log in/password recovery link so I can log back in.

 

[calistoy]

Go to your account panel and request a password reset.

 

[thirstydeer]

As far as I see, my log in (my email address) and my password are set right, but when I try to log in it just says "log in attempt failed".

 

[calistoy]

You're supposed to log into the account panel with your forum username and password. Once in there, on the left side, is the link to reset the cpanel password.

 

[thirstydeer]

You're supposed to log into the account panel with your forum username and password. Once in there, on the left side, is the link to reset the cpanel password.

It is not working. I cannot log in.

 

[calistoy]

I'm going to go ahead and escalate this thread. Good luck.