Weird suspension

[novice.murko37]

Hello!

I got the suspension: December 19 at 9:19 amsuspension
Violation of x10hosting's terms of service. Details: proxies are not allowed on x10hosting , this is a permanent suspension., but I am not running a proxy. If you could please unsuspend me and check for yourself that I do not have a proxy service running or whatever. I really need my files, so this is urgent. Thanks in advance!

Greetings,
jamurko

 

[Livewire]

Checking directly on the server, please hold.

 

[Livewire]

Got a suspicious file I'm investigating. Will report back in moments.

 

[novice.murko37]

Which one?

 

[Livewire]

The ECS Achievements one actually; I'm working on seeing if I can get information on if I just unsuspend will it resuspend you right afterward again or if we can get the filter adjusted. They used the exact same double-encode a proxy we've been fighting did, and it happened to come up with an identical string which is what caused it to suspend. Working on it now >_<

 

[novice.murko37]

Oh. Okay, thanks, but if you won't be able to do it, you can just delete the file, I probably won't use it anyways. But if you can, then that's even better.

 

[Livewire]

Oh I'm sure I can unsuspend it, I'm just trying to find out if it's gunna just keep slapping it with a new suspension every time the file gets hit. I don't actually have access to the particular scanner that hit yours (oddly enough this time it wasn't mine) so I'm trying to get in touch with the folks who can get the filter fixed. For now I'm running the unsuspension anyways; with luck it won't actually scan the file again unless it's changed and we'll be okay XD

 

[novice.murko37]

So, if I just delete it, I'll be okay?

 

[Livewire]

If you want I can nuke the file from here, but it should be fine to erase it for now at least; it -shouldnt- be hitting it anyways but I'm keeping an eye on the account to unsuspend it if it happens to do it again.

 

[Livewire]

Minibump, looks okay from here - looks like you removed the script for the moment and it didn't reapply the suspension so we should be in the clear for now. I left a message for the folks who can find the filter that caused it and fix it; if I can get confirmation it's fixed I'll re-bump the ticket so you know it's safe to re-upload

 

[novice.murko37]

Thanks!

jamurko