Hi,
Sorry for my poor english, i´m spanish.
Today cannot log in into my account. The error displayed is:
"We've detected that you are signing in from a country that is different from where your account signed up. Your sign-in is from Spain while your account was registered from United Kingdom".
I registered my account at work two years ago, same country, same city, but there, at work, i must use a specific proxy server to internet connection.
At home, same country, same city, i could log-in ever, no issue, all ok.
However, from yesterday, i can not log-in from home.
Both countries, Spain and UK, are in white list. I´m not travelling.
Could an admin help me to solve this issue?
Thanks in advance.
Sorry for my poor english, i´m spanish.
Today cannot log in into my account. The error displayed is:
"We've detected that you are signing in from a country that is different from where your account signed up. Your sign-in is from Spain while your account was registered from United Kingdom".
I registered my account at work two years ago, same country, same city, but there, at work, i must use a specific proxy server to internet connection.
At home, same country, same city, i could log-in ever, no issue, all ok.
However, from yesterday, i can not log-in from home.
Both countries, Spain and UK, are in white list. I´m not travelling.
Could an admin help me to solve this issue?
Thanks in advance.