What is happening?

[fenadmin]

This is starting to become a joke! This is a joke.

I start support threads and they keep getting closed without the issue beeing solved.

After several weeks and forum, and mail correpondance I finally got the answer that my account was lost and my data was not transfered when you upgraded your systems.

I then after several questions and many weeks got the ansewer that you should restore a backup database if I created a new hosting account. I did that, and now NOTHING happens, I waited some weeks for your response, but the only thing you do is to close my suppport threads!

http://x10hosting.com/forums/free-hosting/113075-still-after-several-weeks-no-response-not-solved.html

this is really, really bad practice. I have been so patient even that I have not been able to use my blog since January (and thereby lost all my readers), but now I am really mad when you continue to ignore this issue where you lost all my data, destroyed my blog, and on top of it ignore me! for months!

Ina.

 

[xav0989]

I will escalate the thread with a notice for Syed/GamingX so that he may follow up on your old request. Also threads are automatically closed after 3 days if there are no responses, to keep the forum clean. http://x10hosting.com/forums/free-h...ter-several-weeks-no-response-not-solved.html

 

[fenadmin]

Three weeks ago Syed/gamingX got a message from me that I had created a new hosting account as he suggested (there where some problems with creating an account with the same username - so he fixed/cleared something, and asked me to try again, and the second time around it did succeed to register a new account with my previous username).

Two weeks ago (the 24th march) I sent him a message and asked how it was going with my database.

So something is not right here.