What's wrong with my website?

[ragtech]

tinasdreamcatchers.com

Account Panel says my account is in good standing yet I get a 404 Error and a generic x10 page

My account ID is Account ID -FMA1292005694

http://tinasdreamcatchers.x10hosting.com

Hosting Type -Ad-Free

Email Address -rguidrytx@msn.com

Account ID -FMA1292005694

Username -ragtech

Domain -tinasdreamcatchers.x10hosting.com

Server -Chopin.x10

Creation Date -4:54am fri, mar 20 2009

Package -adfree-adfree

Advertisement -Not Required

Disk Space -0M allotted

Bandwidth -10000M allotted

PHP Version -5.2.8 Version 1 - Basic

Please Help
ragtech

 

[descalzo]

Escalating to Admin to check on this Chopin account.

 

[ragtech]

I'm still not sure what's going on... I read post that all is done with the new servers yet my website is still down.

What is needed from me if anything? I can't even seem to locate my "Control Panel" tool... What's up? When I go to the old cpanel login page it does not take my login...

By reading other post I'm led to believe that all would be put back the way it was... is this incorrect?

Thanks You (but very furstrated... i'm I correct it's been down it seems for 6 weeks or more)
rg

 

[vishal]

Hello,
your website http://tinasdreamcatchers.x10hosting.com/ is currebtly loading a index page for me.Flush your DNs and try

 

[ragtech]

Yes I also get an index page... but where is my website???

Please re-read my previous post.... I would like the answers to the questions I had asked.

I also have no control panel...

Thanks
-rg

 

[descalzo]

A few questions:
1. When was the last time you saw your site with all its files?
2. You have what looks like an add-on domain. Did that have content too?

 

[ragtech]

1. When was the last time you saw your site with all its files?
I think it was about 5-6 weeks or maybe more....



2. You have what looks like an add-on domain. Did that have content too?
Yes it did... (I get only an Index page for that domain too)


-rg

 

[descalzo]

I'll see if I can escalate this upstairs so an Admin can give you an answer.