when logging into control pannel, asks for my forum name and doesnt accept it

[grushca]

when logging into control pannel on x10, asks for my forum name and doesnt accept it
grushca

thanks

 

[TechAsh]

If your account was an Ad-Free one then your account was terminated on the 13th (Yesterday).
Reason: Suspended for extended period of time, terminated automatically.

You are welcome to sign-up for a new account (Visit http://x10hosting.com/logout first)

 

[grushca]

Whm error: sorry, a dns entry for grushca.x10hosting.com already exists, please delete it first (from all servers in the dns cluster) (code create_1)

An account already exists in the signup queue with the username specified. Please attempt to signup again.

 

[Christopher]

Moved to level two support

 

[grushca]

any help here?

 

[Fedlerner]

Sorry for the late response, you should be able to register for that subdomain now.
Feel free to re-open this thread if you need further assistance.